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隐私政策

更新日期:2026年7月10日

生效日期:2026年7月10日

欢迎使用"SEYO AP"软件及相关服务! 深圳德技创新实业有限公司("我们")非常重视用户的隐私和个人信息保护,为给您提供更准确、更安全的服务,我们根据相关法律法规要求,制定本《隐私政策》("本政策")并提醒您:

本政策适用于"SEYO AP"平台提供的所有服务。SEYO AP 是一款用于连接和控制 SEYO 系列美容仪器的配套应用,通过蓝牙与设备通信,实现设备操作控制、操作记录管理及固件升级等功能。在使用SEYO AP相关产品或服务前,请您务必仔细阅读并透彻理解本政策,特别已使用加粗字体的条款,您应重点阅读,在确认充分理解并同意后再开始使用。如您不同意本政策的内容,将可能导致我们的产品与/或服务无法正常运行,或者无法达到我们拟达到的服务效果,您应立即停止访问/使用我们的产品与/或服务。您使用或继续使用我们提供的产品与/或服务的行为,都表示您充分理解和同意本政策(包括更新版本)的全部内容。如对本政策内容有任何疑问、意见或建议,您可通过SEYO AP平台提供的各种联系方式与我们联系。

我们特别提请未满18周岁的未成年(特别是未满十四周岁的儿童)及其监护人的注意,我们已使用加粗字体标注未成年人个人信息的相关条款,请您仔细阅读。

关于我们
SEYO AP平台的经营者为深圳德技创新实业有限公司。
注册地址为深圳市南山区粤海街道高新区社区科技南八路12号超多维科技大厦15层。

目录

  • 一.我们如何收集和使用您的信息
  • 二.我们如何使用Cookie和同类技术
  • 三.我们如何共享、转让、公开披露您的信息
  • 四.我们如何存储和保护您的信息
  • 五.您如何管理您的信息
  • 六.我们如何处理未成年人的信息
  • 七.您的信息如何在全球范围转移
  • 八.本隐私权政策如何更新
  • 九.如何联系我们

一、我们如何收集和使用您的信息

我们的产品与/或服务包括一些核心功能,这些功能包含了通过蓝牙连接和控制 SEYO 系列美容仪器所必须的功能。我们可能会收集、保存和使用下列与您有关的信息才能实现上述这些功能。如果您不提供相关信息,您将无法享受我们提供的产品与/或服务。这些功能包括:

(一)实现通过蓝牙连接和控制美容仪器所必须的功能

1.账号注册及登录

您首先需要注册一个SEYO AP平台账号成为SEYO AP平台用户。当您注册时,您需要至少向我们提供您准备使用的SEYO AP平台账户/手机号码、密码,我们将通过发送短信验证码的方式来验证您的身份是否有效。您还可以根据自身需求选择填写所属地区、门店地址、门店名称、门店联系人、绑定手机号来完善您的信息。注销账号:登录-个人信息-个人信息修改-注销并清除用户数据

2.蓝牙连接与设备控制

应用内连接美容仪器时,需要获取手机蓝牙权限,用于搜索、配对和连接 SEYO 系列蓝牙设备,实现设备操作控制、参数设置及固件升级等功能。

应用内扫码时,需要获取手机相机权限,用户可以选择同意/取消,目的用于扫描设备编号、耗材编码及订单号进行验证。

应用内需要获取手机定位权限,用户可以选择同意/取消,目的用于记录设备使用时的地理位置信息。

应用内需要获取手机文件存储权限,用户可以选择同意/取消,目的用于保存操作记录数据和设备固件升级文件。

注意:所有需要用到用户授权行为时,弹出提示框,选择同意或者开启代表已授权,可以使用应用内对应的功能或行为,取消或者拒绝,代表无授权,无法使用应用内对应功能或行为。授权过的权限可以在应用管理页面重新打开或者关闭授权。
3.客服功能

当您联系我们寻求客户服务时,我们的客服人员会使用您的账号信息与您核验您的身份。您有可能会在与我们的客服人员沟通时,提供上述信息外的其他信息。

(二)保障服务安全稳定运行所必须的功能

为提高您使用我们的产品与/或服务时系统的安全性,更准确地预防钓鱼网站欺诈和保护账户安全,我们可能会通过了解您的账户信息、设备信息、服务日志信息等手段来判断您的账号风险,来综合判断您账户风险、进行身份验证、检测及防范安全事件,并依法采取必要的记录、分析、处置措施。

(三)征得授权同意的例外

您充分理解并同意,我们在以下情况下收集、使用您的个人信息无需您的授权同意,且我们可能不会响应您提出的更正/修改、删除、注销、撤回同意、索取信息的请求:

  • 1.与国家安全、国防安全有关的;
  • 2.与公共安全、公共卫生、重大公共利益有关的;
  • 3.与犯罪侦查、起诉、审判和判决执行等司法或行政执法有关的;
  • 4.出于维护个人信息主体或其他个人的生命、财产等重大合法权益但又很难得到本人同意的;
  • 5.所收集的个人信息是个人信息主体或监护人自行向社会公众公开的;
  • 6.从合法公开披露的信息中收集个人信息的,如合法的新闻报道、政府信息公开等渠道。
  • 7.根据SEYO AP平台与您签订和履行相关协议或其他书面文件所必需的;
  • 8.用于维护所提供的产品及/或服务的安全稳定运行所必需的,例如发现、处置产品及/或服务的故障;
  • 9.为合法的新闻报道所必需的;
  • 10.学术研究机构基于公共利益开展统计或学术研究所必要,且对外提供学术研究或描述的结果时,对结果中所包含的个人信息进行去标识化处理的;
  • 11.法律法规规定的其他情形。

请知悉,根据适用的法律,若我们对个人信息采取技术措施和其他必要措施进行处理,使得数据接收方无法重新识别特定个人且不能复原,或我们可能会对收集的信息进行去标识化地研究、统计分析和预测,用于改善SEYO AP平台的内容和布局,为商业决策提供产品或服务支撑,以及改进我们的产品和服务(包括使用匿名数据进行机器学习或模型算法训练),则此类处理后数据的使用无需另行向您通知并征得您的同意。

(四)如我们停止运营SEYO AP平台产品或服务,我们将及时停止继续收集您个人信息的活动,将停止运营的通知以逐一送达或公告的形式通知您,并对我们所持有的与已关停业务相关的个人信息进行删除或匿名化处理。

(五)收集个人信息明示清单

业务场景收集目的收集方式个人信息字段
账号注册、登录与身份认证用于注册创建账号和登录用户主动提供手机号
个人资料用于完善用户档案信息用户主动提供昵称、性别、生日
蓝牙连接与设备控制用于搜索、连接和控制美容仪器App收集蓝牙设备MAC地址、设备型号、固件版本
扫码验证用于验证设备编号、耗材编码及订单号用户主动提供扫码内容(设备编号、耗材编码、订单号)
操作记录记录设备使用数据App收集操作时长、温度、能量、模式、档位、耗材编号
客服互动接收使用反馈,改善及优化用户体验用户主动提供账号信息、反馈信息(图片、文字)、联系方式(手机号码、电子邮箱)
保障软件服务以及运营的质量及效率为保障正常使用产品服务,维护产品正常运行,改善及优化用户的服务体验以及进行数据上报App收集设备信息(设备名称、型号、操作系统版本、设备识别码、屏幕分辨率)、网络信息(网络类型、IP地址)、日志信息

二、我们如何使用 Cookie 和同类技术

SEYO AP 为原生移动应用,我们不使用 Cookie 或类似追踪技术。应用内嵌的 WebView 页面(如用户协议、隐私政策展示页)可能会产生浏览器默认的本地缓存数据,这些数据仅用于页面正常加载显示,不会用于追踪或识别您的身份。

三、我们如何共享、转让、公开披露您的信息

(一)共享

我们不会与SEYO AP平台以外的公司、组织和个人共享您的个人信息,但以下情况除外:

  • 1.事先获得您明确的同意或授权。
  • 2.您自行提出的。
  • 3.根据法律法规规定、司法机关或行政机关要求的情形。
  • 4.符合与您签署的相关协议(包括在线签署的电子协议以及相应的平台规则)或其他的法律文件约定所提供。
  • 5.与关联公司间共享:为便于我们基于SEYO AP平台账户向您提供产品和服务,识别会员账号异常,保护SEYO AP关联公司或其他用户或公众的人身财产安全免遭侵害,您的个人信息可能会与我们的关联公司和/或其指定的服务提供商共享。我们只会共享必要的个人信息,且受本隐私政策中所声明目的的约束,如果我们共享您的个人敏感信息或关联公司改变个人信息的使用及处理目的,将再次征求您的授权同意。
  • 6.与授权合作伙伴共享:我们可能委托授权合作伙伴为您提供某些服务或代表我们履行职能,我们仅会出于本隐私权政策声明的合法、正当、必要、特定、明确的目的共享您的信息,授权合作伙伴只能接触到其履行职责所需信息,且不得将此信息用于其他任何目的。对于涉及儿童个人信息的,我们不允许合作伙伴进行转委托。

目前,我们的授权合作伙伴包括以下类型:

  • (1)崩溃统计与分析服务商:为维护/改进我们的产品/服务、保障应用的稳定运行,我们可能会与提供崩溃统计服务的合作伙伴共享必要的设备信息(如设备型号、操作系统版本)和崩溃日志数据。请您知悉,为了您的信息安全,我们目前仅与已签署严格数据安全保密协议的合作伙伴进行合作。

(二)转让

我们不会将您的个人信息转让给任何公司、组织和个人,但以下情况除外:

  • 1.事先获得您明确的同意或授权。
  • 2.您自行提出的。
  • 3.根据法律法规规定、司法机关或行政机关要求的情形。
  • 4.符合与您签署的相关协议(包括在线签署的电子协议以及相应的平台规则)或其他的法律文件约定所提供。
  • 5.在SEYO AP平台发生合并、收购或破产清算情形,或其他涉及合并、收购或破产清算情形时,如涉及到个人信息转让,我们会要求新的持有您个人信息的公司、组织继续受本政策的约束,否则我们将要求该公司、组织和个人重新向您征求授权同意。

(三)公开披露

我们仅会在以下情况下,公开披露您的个人信息:

  • 1.获得您明确同意或基于您的主动选择,我们可能会公开披露您的个人信息;
  • 2.如果我们确定您出现违反法律法规或严重违反SEYO AP平台相关协议及规则的情况,或为保护SEYO AP平台用户或公众的人身财产安全免遭侵害,我们可能依据法律法规或征得您同意的情况下披露关于您的个人信息,包括相关违规行为以及SEYO AP平台已对您采取的措施。

(四)共享、转让、公开披露个人信息时事先征得授权同意的例外

以下情形中,共享、转让、公开披露您的个人信息无需事先征得您的授权同意:

  • 1.与国家安全、国防安全有关的;
  • 2.与公共安全、公共卫生、重大公共利益有关的;
  • 3.与犯罪侦查、起诉、审判和判决执行等司法或行政执法有关的;
  • 4.出于维护您或其他个人的生命、财产等重大合法权益但又很难得到本人同意的;
  • 5.您自行向社会公众公开的个人信息;
  • 6.从合法公开披露的信息中收集个人信息的,如合法的新闻报道、政府信息公开等渠道。

请知悉,根据适用的法律,若我们对个人信息采取技术措施和其他必要措施进行处理,使得数据接收方无法重新识别特定个人且不能复原,则此类处理后数据的共享、转让、公开披露无需另行向您通知并征得您的同意。

四、我们如何存储和保护您的信息

(一)存储

我们将从中华人民共和国境内获得的信息存放于中华人民共和国境内。如果发生数据的跨境传输,我们会单独向您以站内通知或邮件的方式告知您数据出境的目的、接收方等,并征得您的授权同意,我们会严格遵守中国的法律法规,确保数据接收方有充足的数据保护能力来保护您的个人信息。我们将按照法律法规规定在合理必要期限内存储您的个人信息。

(二)保护

为了保护您的个人信息安全,我们将努力采取各种符合行业标准的安全措施来保护您的个人信息以最大程度降低您的信息被毁损、盗用、泄露、非授权访问、使用、披露和更改的风险。我们将积极建立数据分类分级制度、数据安全管理规范、数据安全开发规范来管理规范个人信息的存储和使用,确保未收集与我们提供的服务无关的个人信息。

您的账户均有安全保护功能,请妥善保管您的账户及密码信息。SEYO AP平台将通过向其它服务器备份、对用户密码进行加密等安全措施确保您的信息不丢失,不被滥用和变造。尽管有前述安全措施,但同时也请您注意在信息网络上不存在"完善的安全措施",我们将尽力确保您发送给我们的任何信息的安全性。为防止安全事故的发生,我们已按照法律法规的规定,制定了妥善的预警机制和应急预案。同时,我们还将按照监管部门要求,主动上报个人信息安全事件的处置情况,紧密配合政府机关的工作。

在不幸发生个人信息安全事件后,我们将按照法律法规的要求向您告知:安全事件的基本情况和可能的影响、我们已采取或将要采取的处置措施、您可自主防范和降低风险的建议、对您的补救措施等。事件相关情况我们将以邮件、信函、电话、推送通知等方式告知您,难以逐一告知个人信息主体时,我们会采取合理、有效的方式发布公告。

五、您如何管理您的信息

您可以通过以下方式访问及管理您的信息:

(一)查询、更正和补充您的信息

  • 1.登录SEYO AP平台,进入"编辑信息"对个人资料、账户与安全等信息进行查询、更正或补充。
  • 2.登录SEYO AP平台并选择联系客服寻求帮助,协助您查询、更正或补充您的信息。

(二)删除您的信息

您可以通过"(一)查询、更正和补充您的信息"中列明的方式删除您的部分信息。
在以下情形中,您可以向我们提出删除个人信息的请求:

  • 1.如果我们处理个人信息的行为违反法律法规;
  • 2.如果我们收集、使用您的个人信息,却未征得您的明确同意;
  • 3.如果您不再使用我们的产品或服务,或您主动注销了账号;
  • 4.如果我们永久不再为您提供产品或服务。

若我们决定响应您的删除请求,我们还将同时尽可能通知从我们处获得您的个人信息的主体,并要求其及时删除(除非法律法规另有规定,或这些主体已独立获得您的授权)。

当您或我们协助您删除相关信息后,因为适用的法律和安全技术,我们可能无法立即从备份系统中删除相应的信息,我们将安全地存储您的个人信息并将其与任何进一步处理隔离,直到备份可以清除或实现匿名。

(三)改变您授权同意的范围

您可以通过删除信息、关闭设备功能、在SEYO AP平台中进行隐私设置等方式改变您授权我们继续收集个人信息的范围或撤回您的授权。您也可以通过注销账户的方式,撤回我们继续收集您个人信息的全部授权。

请您理解,每个业务功能需要一些基本的个人信息才能得以完成,当您撤回同意或授权后,我们无法继续为您提供撤回同意或授权所对应的服务,也不再处理您相应的个人信息。但您撤回同意或授权的决定,不会影响此前基于您的授权而开展的个人信息处理。

(四)响应您的上述请求

为保障安全,您可能需要提供书面请求,或以其他方式证明您的身份。我们可能会先要求您验证自己的身份,然后再处理您的请求。

对于您合理的请求,我们原则上不收取费用,但对多次重复、超出合理限度的请求,我们将酌情收取一定费用。对于与您的身份不直接关联的信息、无端重复信息,或者需要过多技术手段(例如,需要开发新系统或从根本上改变现行惯例)、给他人合法权益带来风险或者不切实际的请求,我们可能会予以拒绝。

在以下情形中,按照法律法规要求,我们将无法响应您的请求:

  • 1.与国家安全、国防安全有关的;
  • 2.与公共安全、公共卫生、重大公共利益有关的;
  • 3.与犯罪侦查、起诉、审判和执行判决等有关的;
  • 4.有充分证据表明个人信息主体存在主观恶意或滥用权利的;
  • 5.响应您的请求将导致您或其他个人、组织的合法权益受到严重损害的;
  • 6.涉及商业秘密的。

六、我们如何处理未成年人的信息

如您为未成年人,我们要求您请您的父母或其他监护人仔细阅读本隐私权政策,并在征得您的父母或其他监护人同意的前提下使用我们的服务或向我们提供信息。

如果我们识别出您是儿童用户的,我们将通知您的监护人并要求您的监护人同意儿童个人信息收集使用规则。对于经父母或其他监护人同意使用我们的产品或服务而收集儿童个人信息的情况,我们只会在法律法规允许、父母或其他监护人明确同意或者保护儿童所必要的情况下使用、共享、转让或披露此信息。

若您是儿童的父母或其他监护人,请您关注您监护的儿童是否是在取得您的授权同意之后使用我们的服务的。如您对您所监护的儿童的个人信息有疑问,请通过第九节中的联系方式与我们联系。

七、您的信息如何在全球范围转移

我们在中华人民共和国境内运营中收集和产生的个人信息,存储在中国境内,以下情形除外:

  • 1.适用的法律有明确规定;
  • 2.获得您的明确授权;
  • 3.您通过互联网进行跨境交易等个人主动行为。

针对以上情形,我们会确保依据本隐私权政策对您的个人信息提供足够的保护。

八、本隐私权政策如何更新

我们的隐私权政策可能变更。
未经您明确同意,我们不会限制您按照本隐私权政策所应享有的权利。我们会在专门页面上发布对隐私权政策所做的任何变更。
对于重大变更,我们还会提供更为显著的通知(包括我们会通过SEYO AP平台公示的方式进行通知甚至向您提供弹窗提示)。
本政策所指的重大变更包括但不限于:

  • 1.我们的服务模式发生重大变化。如处理个人信息的目的、处理的个人信息类型、个人信息的使用方式等;
  • 2.我们在控制权等方面发生重大变化。如并购重组等引起的信息控制者变更等;
  • 3.个人信息共享、转让或公开披露的主要对象发生变化;
  • 4.您参与个人信息处理方面的权利及其行使方式发生重大变化;
  • 5.我们负责处理个人信息安全的责任部门、联络方式及投诉渠道发生变化;
  • 6.个人信息安全影响评估报告表明存在高风险。

九、如何联系我们

您可以通过以下方式与我们联系,我们将在15天内回复您的请求:

  • 1.如对本政策内容、儿童个人信息有任何疑问、意见或建议,您可通过SEYO AP平台客服与我们联系;
  • 2.如发现个人信息可能被泄露,您可以通过【 0755-84573525 】投诉举报;
  • 3.我们还设立了个人信息保护专职部门,您可以通过【 http://www.djmiot.com 】与其联系,办公地址:【 深圳市南山区粤海街道高新区社区科技南八路12号超多维科技大厦15层 】。

如果您对我们的回复不满意,特别是您认为我们的个人信息处理行为损害了您的合法权益,您还可以通过向被告住所地有管辖权的法院提起诉讼来寻求解决方案。

本《隐私政策》的版权为公司所有,公司保留一切解释和修改的权利。

十、第三方SDK接入信息

SDK名称:Bugly Android
开发者:深圳市腾讯计算机系统有限公司
SDK隐私政策链接:https://privacy.qq.com/document/preview/fc748b3d96224fdb825ea79e132c1a56

SDK名称:Dynamic Ability SDK
开发者:华为软件技术有限公司
SDK隐私政策链接:https://developer.huawei.com/consumer/cn/doc/AppGallery-connect-Guides/agc-dynamicability-sdksecurity-0000001058890662

SDK名称:华为统一扫码SDK(Android版)
开发者:华为软件技术有限公司
SDK隐私政策链接:https://developer.huawei.com/consumer/cn/doc/HMSCore-Guides/sdk-data-security-0000001050043971

Privacy Policy

Last Updated: July 10, 2026

Effective Date: July 10, 2026

Welcome to "SEYO AP" software and related services! Shenzhen DJM Innovation Industries Co., Ltd. ("we", "us", or "our") highly values the privacy and personal information protection of our users. To provide you with more accurate and secure services, we have formulated this Privacy Policy ("this Policy") in accordance with relevant laws and regulations, and hereby remind you:

This Policy applies to all services provided by the "SEYO AP" platform. SEYO AP is a companion application for connecting and controlling SEYO series beauty instruments, utilizing Bluetooth communication to enable device operation control, operation record management, and firmware upgrade functions. Before using SEYO AP products or services, please read and thoroughly understand this Policy carefully. Special attention should be paid to the terms in bold, and you should confirm your full understanding and agreement before commencing use. If you do not agree with the contents of this Policy, it may hinder the normal operation of our products and/or services, or prevent us from achieving the intended service results, and you should immediately cease accessing/using our products and/or services. Your use or continued use of the products and/or services provided by us constitutes your full understanding and agreement to all contents of this Policy (including updated versions). If you have any questions, opinions, or suggestions regarding this Policy, you may contact us through the various contact methods provided on the SEYO AP platform.

We particularly draw the attention of minors under the age of 18 (especially children under the age of 14) and their guardians. We have marked the relevant terms concerning minors' personal information in bold, and we ask that you read them carefully.

About Us
The operator of the SEYO AP platform is Shenzhen DJM Innovation Industries Co., Ltd.
Registered address: 15/F, SuperDimensional Technology Building, No. 12 Keji South 8th Road, High-tech Zone Community, Yuehai Subdistrict, Nanshan District, Shenzhen.

Table of Contents

  • I. How We Collect and Use Your Information
  • II. How We Use Cookies and Similar Technologies
  • III. How We Share, Transfer, and Publicly Disclose Your Information
  • IV. How We Store and Protect Your Information
  • V. How You Manage Your Information
  • VI. How We Handle Minors' Information
  • VII. Global Transfer of Your Information
  • VIII. How This Privacy Policy Is Updated
  • IX. How to Contact Us

I. How We Collect and Use Your Information

Our products and/or services include certain core functions, which encompass the functions necessary for connecting and controlling SEYO series beauty instruments via Bluetooth. We may collect, store, and use the following information related to you in order to realize the aforementioned functions. If you do not provide the relevant information, you will be unable to enjoy the products and/or services we provide. These functions include:

(I) Functions Necessary for Connecting and Controlling Beauty Instruments via Bluetooth

1. Account Registration and Login

You must first register a SEYO AP platform account to become a SEYO AP platform user. When you register, you need to provide us with at least your SEYO AP platform account name/mobile phone number and password. We will verify your identity by sending an SMS verification code. You may also choose to provide additional information such as your region, store address, store name, store contact person, and linked mobile phone number to complete your profile. Account deletion: Login > Personal Information > Edit Profile > Delete Account and Clear User Data.

2. Bluetooth Connection and Device Control

When connecting to beauty instruments within the application, the app requires Bluetooth permission to search for, pair with, and connect to SEYO series Bluetooth devices, enabling device operation control, parameter settings, and firmware upgrade functions.

When scanning codes within the application, the app requires Camera permission. Users may choose to allow or deny this permission. This is used for scanning device serial numbers, consumable codes, and order numbers for verification purposes.

The application requires Location permission. Users may choose to allow or deny this permission. This is used to record location information during device usage.

The application requires File Storage permission. Users may choose to allow or deny this permission. This is used to save operation record data and device firmware upgrade files.

Note: Whenever user authorization is required, a prompt will be displayed. Selecting "Allow" or "Enable" indicates that authorization has been granted, and the corresponding functions within the application can be used. Selecting "Cancel" or "Deny" indicates that no authorization has been granted, and the corresponding functions will not be available. Authorized permissions can be re-enabled or revoked through the application management settings page.
3. Customer Service Function

When you contact us for customer service, our support personnel will use your account information to verify your identity. During communication with our support personnel, you may provide additional information beyond the above.

(II) Functions Necessary for Ensuring Service Security and Stable Operation

To enhance the security of your use of our products and/or services, more accurately prevent phishing fraud and protect account security, we may assess your account risk, perform identity verification, detect and prevent security incidents, and take necessary recording, analysis, and handling measures in accordance with the law by examining your account information, device information, service log information, and other relevant data.

(III) Exceptions to Obtaining Authorized Consent

You fully understand and agree that we may collect and use your personal information without your authorized consent under the following circumstances, and we may not respond to your requests for correction/modification, deletion, account cancellation, withdrawal of consent, or access to information:

  • 1. Matters related to national security and national defense;
  • 2. Matters related to public safety, public health, and major public interests;
  • 3. Matters related to criminal investigation, prosecution, trial, and enforcement of judgments;
  • 4. For protection of life, property, or other significant legitimate rights and interests where obtaining consent is difficult;
  • 5. Personal information voluntarily disclosed to the public by the personal information subject or their guardian;
  • 6. Personal information collected from legally disclosed sources;
  • 7. As necessary for the execution and performance of relevant agreements between you and the SEYO AP platform;
  • 8. As necessary for maintaining the safe and stable operation of the products and/or services provided;
  • 9. As necessary for legitimate news reporting;
  • 10. As necessary for academic research institutions to conduct statistical or academic research in the public interest;
  • 11. Other circumstances provided by laws and regulations.

Please be aware that, in accordance with applicable laws, if we apply technical measures to process personal information so that the data recipient cannot re-identify a specific individual and the data cannot be restored, then the use of such processed data does not require further notice to you or your consent.

(IV) If we cease operation of the SEYO AP platform products or services, we will promptly stop any further collection of your personal information, notify you of the cessation of operations, and delete or anonymize the personal information we hold related to the discontinued business.

(V) Personal Information Collection Checklist

Business ScenarioCollection PurposeCollection MethodPersonal Information Fields
Account Registration, Login, and Identity AuthenticationFor account creation and loginProvided by userMobile phone number
User ProfileFor completing user profile informationProvided by userNickname, gender, date of birth
Bluetooth Connection and Device ControlFor searching, connecting, and controlling beauty instrumentsCollected by appBluetooth device MAC address, device model, firmware version
Code Scanning VerificationFor verifying device serial numbers, consumable codes, and order numbersProvided by userScanned content (device number, consumable code, order number)
Operation RecordsRecording device usage dataCollected by appOperation duration, temperature, energy, mode, gear level, consumable number
Customer Service InteractionReceiving usage feedback and improving user experienceProvided by userAccount information, feedback (images, text), contact information (mobile phone number, email)
Ensuring Software Service Quality and Operational EfficiencyTo ensure normal use of product services, maintain product operation, improve user experience, and perform data reportingCollected by appDevice information (device name, model, OS version, device identifier, screen resolution), network information (network type, IP address), log information

II. How We Use Cookies and Similar Technologies

SEYO AP is a native mobile application. We do not use cookies or similar tracking technologies. WebView pages embedded within the application may generate browser-default local cache data, which is only used for normal page loading and display and is not used to track or identify you.

III. How We Share, Transfer, and Publicly Disclose Your Information

(I) Sharing

We will not share your personal information with companies, organizations, or individuals outside the SEYO AP platform, except in the following circumstances:

  • 1. With your prior explicit consent or authorization.
  • 2. When initiated by you.
  • 3. As required by laws and regulations, judicial authorities, or administrative authorities.
  • 4. As stipulated in relevant agreements signed with you or other legal documents.
  • 5. Sharing with affiliated companies: Your personal information may be shared with our affiliated companies and/or their designated service providers to facilitate providing you with products and services, identifying account anomalies, and protecting the personal and property safety of SEYO AP affiliates or other users. We will only share the necessary personal information, and such sharing is subject to the purposes stated in this Privacy Policy.
  • 6. Sharing with authorized partners: We may entrust authorized partners to provide certain services on our behalf. We will only share your information for the legitimate, justifiable, necessary, specific, and clear purposes stated in this Privacy Policy. For personal information involving children, we do not permit partners to sub-entrust.

Currently, our authorized partners include the following types:

  • (1) Crash statistics and analysis service providers: To maintain/improve our products/services and ensure stable application operation, we may share necessary device information and crash log data with partners providing crash statistics services. Please be aware that for your information security, we currently only cooperate with partners who have signed strict data security and confidentiality agreements.

(II) Transfer

We will not transfer your personal information to any company, organization, or individual, except in the following circumstances:

  • 1. With your prior explicit consent or authorization.
  • 2. When initiated by you.
  • 3. As required by laws and regulations, judicial authorities, or administrative authorities.
  • 4. As stipulated in relevant agreements signed with you or other legal documents.
  • 5. In the event of a merger, acquisition, or bankruptcy liquidation involving the SEYO AP platform, we will require the new company or organization holding your personal information to continue to be bound by this Policy.

(III) Public Disclosure

We will publicly disclose your personal information only in the following circumstances:

  • 1. With your explicit consent or based on your active choice, we may publicly disclose your personal information;
  • 2. If we determine that you have violated laws and regulations or seriously breached the relevant agreements and rules of the SEYO AP platform, we may disclose your personal information in accordance with laws and regulations or with your consent, including relevant violations and measures already taken by the SEYO AP platform against you.

(IV) Exceptions to Obtaining Prior Authorized Consent for Sharing, Transfer, or Public Disclosure of Personal Information

In the following circumstances, sharing, transferring, or publicly disclosing your personal information does not require your prior authorized consent:

  • 1. Matters related to national security and national defense;
  • 2. Matters related to public safety, public health, and major public interests;
  • 3. Matters related to criminal investigation, prosecution, trial, and enforcement of judgments;
  • 4. For the protection of your or other individuals' life, property, or other significant legitimate rights and interests;
  • 5. Personal information disclosed to the public by you voluntarily;
  • 6. Personal information collected from legally disclosed sources.

Please be aware that, in accordance with applicable laws, if we apply technical measures to process personal information so that the data recipient cannot re-identify a specific individual and the data cannot be restored, then the sharing, transfer, or public disclosure of such processed data does not require further notice to you or your consent.

IV. How We Store and Protect Your Information

(I) Storage

We store information obtained within the territory of the People's Republic of China within Chinese territory. If cross-border data transfer occurs, we will separately inform you and obtain your authorized consent. We will strictly comply with Chinese laws and regulations to ensure that the data recipient has sufficient data protection capabilities to protect your personal information. We will store your personal information for a reasonable and necessary period as required by laws and regulations.

(II) Protection

To protect the security of your personal information, we will make every effort to implement various security measures that meet industry standards to protect your personal information and minimize the risk of your information being compromised, misappropriated, leaked, accessed, used, disclosed, or altered without authorization.

Your account is equipped with security protection features. Please safeguard your account and password information. The SEYO AP platform will ensure that your information is not lost, misused, or altered through measures such as data backup and encryption of user passwords. Despite the aforementioned security measures, please also note that there is no "perfect security" on information networks.

In the unfortunate event of a personal information security incident, we will inform you in accordance with legal and regulatory requirements and take appropriate measures. We will notify you of the relevant circumstances of the incident via email, letter, telephone, push notification, or other means.

V. How You Manage Your Information

You can access and manage your information through the following methods:

(I) Querying, Correcting, and Supplementing Your Information

  • 1. Log into the SEYO AP platform and go to "Edit Profile" to query, correct, or supplement personal information.
  • 2. Log into the SEYO AP platform and contact customer service for assistance.

(II) Deleting Your Information

You can delete part of your information through the methods listed above.
In the following circumstances, you may request us to delete your personal information:

  • 1. If our handling of personal information violates laws and regulations;
  • 2. If we collect or use your personal information without obtaining your explicit consent;
  • 3. If you no longer use our products or services, or you proactively cancel your account;
  • 4. If we permanently cease providing products or services to you.

When you or we assist in deleting relevant information, due to applicable laws and security technologies, we may not be able to immediately delete the corresponding information from backup systems.

(III) Changing the Scope of Your Authorized Consent

You can change the scope of your authorization or withdraw your authorization by deleting information, disabling device features, or making privacy settings on the SEYO AP platform. You can also withdraw all authorization by canceling your account.

Please understand that each business function requires certain basic personal information to be completed. When you withdraw your consent or authorization, we will no longer be able to provide you with the services corresponding to the withdrawn consent or authorization. However, your decision to withdraw consent or authorization will not affect the personal information processing that was previously carried out based on your authorization.

(IV) Responding to Your Above Requests

To ensure security, you may need to provide a written request or otherwise verify your identity. We may first ask you to verify your identity before processing your request.

For reasonable requests from you, we generally do not charge fees. However, for repeated requests that exceed reasonable limits, we will charge a certain fee as appropriate.

In the following circumstances, as required by laws and regulations, we will be unable to respond to your requests:

  • 1. Matters related to national security and national defense;
  • 2. Matters related to public safety, public health, and major public interests;
  • 3. Matters related to criminal investigation, prosecution, trial, and enforcement of judgments;
  • 4. Where there is sufficient evidence that the personal information subject is acting with subjective malice or abusing their rights;
  • 5. Where responding to your request would cause serious harm to the legitimate rights and interests of you or other individuals or organizations;
  • 6. Where trade secrets are involved.

VI. How We Handle Minors' Information

If you are a minor, we require you to ask your parents or other guardians to read this Privacy Policy carefully and use our services or provide us with information only with the consent of your parents or other guardians.

If we identify that you are a child user, we will notify your guardian and request the guardian's consent to the rules for collecting and using children's personal information. For cases where children's personal information is collected with the consent of parents or other guardians to use our products or services, we will only use, share, transfer, or disclose such information as permitted by laws and regulations, explicitly consented to by parents or other guardians, or necessary for the protection of children.

If you are the parent or other guardian of a child, please pay attention to whether the child under your guardianship is using our services with your authorized consent. If you have any questions, please contact us using the contact information in Section IX.

VII. Global Transfer of Your Information

Personal information collected and generated during our operations within the territory of the People's Republic of China is stored within Chinese territory, except in the following circumstances:

  • 1. Where explicitly provided by applicable laws;
  • 2. With your explicit authorization;
  • 3. Where you engage in personal proactive acts such as cross-border transactions via the internet.

In the above circumstances, we will ensure that your personal information is adequately protected in accordance with this Privacy Policy.

VIII. How This Privacy Policy Is Updated

Our Privacy Policy may be updated.
Without your explicit consent, we will not restrict the rights you are entitled to under this Privacy Policy. We will post any changes to the Privacy Policy on a dedicated page.
For significant changes, we will provide more prominent notice (including announcements on the SEYO AP platform or even pop-up prompts to you).
Significant changes referred to in this Policy include but are not limited to:

  • 1. Significant changes in our service model;
  • 2. Significant changes in our ownership or control;
  • 3. Changes in the main recipients of personal information sharing, transfer, or public disclosure;
  • 4. Significant changes in your rights regarding personal information processing;
  • 5. Changes in the responsible department, contact methods, and complaint channels;
  • 6. Where a personal information security impact assessment report indicates high risk.

IX. How to Contact Us

You may contact us through the following methods, and we will respond to your request within 15 days:

  • 1. If you have any questions, opinions, or suggestions regarding this Policy or children's personal information, you may contact us through the SEYO AP platform customer service;
  • 2. If you discover that personal information may have been leaked, you may report it via 【 +86 755-84573525 】;
  • 3. We have also established a dedicated personal information protection department, which can be contacted via 【 http://www.djmiot.com 】, office address: 【 15/F, SuperDimensional Technology Building, No. 12 Keji South 8th Road, High-tech Zone Community, Yuehai Subdistrict, Nanshan District, Shenzhen 】.

If you are dissatisfied with our response, especially if you believe that our personal information processing practices have harmed your legitimate rights and interests, you may also seek resolution by filing a lawsuit with the competent court in the defendant's domicile.

The copyright of this Privacy Policy belongs to the company, and the company reserves all rights of interpretation and modification.

X. Third-Party SDK Information

SDK Name: Bugly Android
Developer: Shenzhen Tencent Computer Systems Co., Ltd.
SDK Privacy Policy: https://privacy.qq.com/document/preview/fc748b3d96224fdb825ea79e132c1a56

SDK Name: Dynamic Ability SDK
Developer: Huawei Software Technologies Co., Ltd.
SDK Privacy Policy: https://developer.huawei.com/consumer/cn/doc/AppGallery-connect-Guides/agc-dynamicability-sdksecurity-0000001058890662

SDK Name: Huawei Scan Kit (Android)
Developer: Huawei Software Technologies Co., Ltd.
SDK Privacy Policy: https://developer.huawei.com/consumer/cn/doc/HMSCore-Guides/sdk-data-security-0000001050043971